About Us
Popink is a privately owned, Australian business. We provide a customised service solution to a corporate client base configured for a B2B model but requiring a B2C solution.
No More Headaches for You or Your Customers
Formed in 2005, Popink has grown from humble beginnings to a permanent staff of fifteen with a casual workforce that expands our number when required.
Operating from our premises in Sydney and Melbourne, we service a national customer base and work closely with our clients and suppliers to ensure customers receive exemplary service at all times.
More than a 3PL
Popink warehouses are not simply pick-pack facilities. Our best-in-class service means every team member works to achieve exceptional results for your customers.
Scalability
We will be there to keep up with your high demands of orders and to keep customers happy, as you grow.
Support
At Popink, we're dedicated to helping you reach your goals in the best way possible.
Customization
Popinks' Customization Suite will help create an unforgettable unboxing experience for your brand, making it stand out.
Who We Are
We follow the ‘Golden Rule’ and treat everyone with the respect we wish for ourselves.
We maintain a caring environment where all staff members are valued and inspired to be their best.
We hold true to the basic principles of honesty and integrity and believe in the importance of personal and corporate accountability.
The quirky thing you may want to know about us….. we are a close knit team and work in a dog-friendly office!
So if you contact us and sometimes hear a little woof in the background, that is just another happy staff member hard at work.
Australia Wide Shipping
We distribute rewards from our warehouses in Sydney and Melbourne across Australia
Quality Service
We work closely with both our clients and brands to ensure a smooth process from concept to delivery
Best Offers
We negotiate pricing, manage inventory and the drop ship process
Secure Payments
We process payments via SecurePay and never see or store your card details
Your Fulfilment Partner
- curate a relevant range
- negotiate pricing
- manage inventory
- pick, pack and drop ship your orders
- return tracking data
- manage reporting
We work with a wide range of premium brands and a range of suppliers of all sizes. We understand the critical importance of our valued suppliers and cultivate excellent relationships based on trust, communication and integrity. We constantly search out new products to keep offers fresh for our client programs with the aim of offering a diversity of choice to members.
We consider excellent customer service to be our critical point of difference. Others may claim it but we deliver it! We rely on respect for our staff and clients, clear communication and exceptional teamwork to deliver a great result for the customer. We never forget the focus is to ensure our clients’ customer always feels rewarded.
With a stable team, almost two decades of experience and well-honed systems, we know where the pressure points are.
Our key members of staff have been part of a close knit team since we began. With exacting service standards, collaborative processes and clear communication, we deliver the best possible outcome for our clients.
Our Popink core values can be summarised in five P’s.
- People – inspired to be the best they can be, to create value and make a difference.
- Productivity – to be a lean, fast moving and highly effective organisation.
- Portfolio – to bring our clients a portfolio of quality brands that anticipate and satisfy our clients’ needs.
- Partners – we nurture an unbeatable network of suppliers and customers.
- Place – a great place to work where each team member is valued for their unique contribution to our collective effort.
We support a number of charities in our local and wider community and never fail to assist if we can help.
We are a long standing supporter of Kids Rehab at The Children’s Hospital at Westmead, one of the largest paediatric rehabilitation units in Australia, caring for children and young people in NSW who have a range of disabilities including Acquired Brain Injury, Cerebral Palsy, Spinal Cord Injury and Disease, Spina Bifida and Limb Deficiency.
We support a number of charitable organisations including Youth Off The Streets, SpinalCure, Lions Club, Animals Australia and the various fundraising efforts of our staff and families for their local schools and football clubs.
We believe that our actions and choices should never impact negatively on any individual, wildlife or the environment.
We encourage our customers to choose quality and functional products that don’t end in landfill.